Healthcare management · systems · engineering

Healthcare operations, systems implementation and medical technology.

Biomedical engineer and Healthcare Management Associate with experience in hospital operations, healthcare systems implementation, clinical data analysis and medical-device development.

Current: TTSH C3 CentreEducation: NUS Biomedical EngineeringBased in: Singapore

Capabilities

Healthcare systems · hospital operations · clinical data · medical-device development

01

Healthcare systems

Requirements, workflow mapping, UAT, production verification, issue resolution and adoption.

C3 · Microsoft Teams · Epic
02

Hospital operations

Workflow redesign, service planning, incident management and operational analysis.

TTSH · KTPH · NHGHealth
03

Data & research

Clinical-data analysis, missing-data methods, longitudinal analysis and experimental research.

Python · kNN · MICE · TMS
04

Engineering & product

CAD, prototyping, medical-device validation, user research and product development.

SolidWorks · DFM · MedTech

Selected work

Implementation, workflow redesign and product development.

01 / 03
TTSH · C3 CENTREHealthcare systems

Digital incident management

Developed the C3 IT incident workflow and aligned it with operational and technical stakeholders. Completed C3–Teams UAT and production verification. Coordinates system issues and requirements with ground users, Duty Officers, Synapxe and ST Engineering, and supports adoption for incident reporting and monitoring.

RequirementsUATProduction supportSynapxe / ST Engineering
02 / 03
KTPHWorkflow redesign

Pre-employment health screening

Created Epic SmartPhrases, migrated physical forms to FormSG and redesigned the pre-employment screening workflow across HR, Occupational Health doctors and nursing. Administrative time was reduced by 50%.

EpicFormSG−50% admin time
03 / 03
DUKE-NUSProduct development

Contact-lens assistive device

Developing an assistive device for contact-lens insertion and removal for myopic children. Conducted research and testing with 100+ children and caregivers and translated findings into iterative, safety-focused prototypes. The project has secured a provisional patent, S$50K grant and co-development with an international lens manufacturer.

100+ usersS$50K grantProvisional patentIndustry co-development
UsersResearch · testing · onboarding · workflow design
Technical teamsRequirements · UAT · production issues · integration
Vendors & partnersST Engineering · industry partners · suppliers
Hospital leadershipAnalysis · planning · implementation

Experience

Hospital operations · healthcare systems · clinical research · medical-device engineering

Healthcare Management Associate

TTSH C3 Centre · Department Operations rotation
Apr 2026 — Nov 2026
  • C3 incident management, C3–Teams integration, UAT, production verification and adoption.
  • Requirements and issue-resolution coordination with Synapxe, ST Engineering and hospital stakeholders.
  • Supports next-generation command-centre work including chatbot requirements, acceptance criteria and UAT preparation.

Healthcare Management Associate

Khoo Teck Puat Hospital · NHGHealth
Jul 2025 — 2026
  • Epic/FormSG workflow redesign reduced pre-employment screening administrative time by 50%.
  • Patient-flow and space analysis for consolidation of three outpatient clinics.
  • Operational analysis across Pharmacy, Eye, ENT, Dental and Cardiology; S$500K SOC renovation procurement.

Research Intern

Singapore-ETH Centre
May — Aug 2024
  • Implemented and optimised k-Nearest Neighbors and Multiple Imputation by Chained Equations (MICE) missing-data strategies for 30 patients across more than 20 clinical variables.
  • Conducted longitudinal analysis of Transcranial Magnetic Stimulation data, identifying trends and correlations with clinical variables.
  • Used Python visualisation to validate imputed datasets and communicate findings to multidisciplinary teams.

Process Technology Engineering Intern

Edwards Lifesciences
Jan — May 2024
  • Prototyped and validated two cardiac surgical manufacturing components — a biocompatible adhesive collection tray and heart-valve sewing fixture — within two months using 3D printing, cleanroom requirements and DFM principles.
  • Designed components for a proof-of-concept automated heart-valve sewing machine in SolidWorks.
  • Developed a detailed Bill of Materials to support communication and fabrication with external vendors.

Research Intern

Agency for Science, Technology and Research (A*STAR)
May — Jul 2023
  • Developed and optimised a metal-enhanced fluorescence protocol, evaluating dyes and achieving signal enhancement of up to 20×.
  • Analysed 90 leaf-reflectance spectral datasets with Python to visualise changes in anthocyanin and flavonol content under drought conditions.
  • Established analyte detection down to 1 nM in optical-fibre experiments and processed Raman spectroscopy datasets using WiRE Software.

Product Development Engineering Intern

Kinexcs
May — Dec 2022
  • Led data collection for a validation study and presented findings at the Interdisciplinary Conference on Orthopaedic Value-Based Care 2023.
  • Managed daily medical-device maintenance, troubleshooting and hardware inventory in a MedTech start-up environment.
  • Conducted literature reviews and gathered clinical data to validate novel range-of-motion measurement software for musculoskeletal rehabilitation tracking.

Projects

Medical-device and healthcare engineering projects

Aug 2024 — present

Contact Lens Wearing Assistive Device

User research with 100+ children and caregivers informed iterative, safety-focused prototypes. The project has progressed through IP, grant funding and co-development with an international lens manufacturer.

Duke-NUS Health Innovator Programme · S$50K grant · provisional patent
Sep 2022 — Jul 2024

Fall Detection Wearable

Worked in a multidisciplinary team on a fall-detection and location-notification system for dementia patients, integrating MPU6050 gyroscope data with GPS.

First prize · BES 16th Scientific Meeting Design Challenge
Jan — Nov 2023

Treatment Visualisation Tool

Conducted research with dentistry students and clinicians and developed a SolidWorks-based physical training prototype for impacted-canine treatment planning.

20+ users · reported 80% improvement in treatment-plan accuracy
NUS Medical Grand Challenge

Automated Pill Storage & Reminder System

Led the project team developing a medication-storage and reminder concept for polypharmacy patients and chronic-disease medication adherence.

Project Director

Background

NUS Biomedical Engineering · Innovation & Design

B.Eng in Biomedical Engineering from the National University of Singapore, with a Second Major in Innovation and Design. Professional experience includes hospital operations at KTPH and TTSH, clinical-data research at Singapore-ETH Centre, process engineering at Edwards Lifesciences, research at A*STAR and product-development engineering at Kinexcs.

Current work at TTSH C3 Centre includes incident-management workflows, C3–Teams integration, UAT and production verification, system issue resolution, user adoption and requirements coordination with Synapxe and ST Engineering.

EducationNUS B.Eng Biomedical Engineering
Second MajorInnovation & Design
GPA4.51
TechnicalPython · SolidWorks · Fusion 360